Support

If you need assistance with the Sidewalk app, you've come to the right place. Please find support options below:

Contact Us

If you have any questions or need further assistance, please reach out to our team:

Frequently Asked Questions (FAQ)
1. How do I share my location?

To share your location, tap the "Start Location" button in the Sidewalk app. You can choose to share your location for 1 to 8 hours.

2. Why does Sidewalk need my location?

Sidewalk uses your location to help users find real-time locations of vendors on the platform.

3. What happens if I don’t grant location access?

If you do not grant location access, you won't be able to share your real-time location, and certain features of the app will not work properly.

Submit Feedback or Report an Issue

Please use the following links to submit feedback, report an issue, or request account deletion:

We are here to help you with any issues you might be experiencing. Thank you for using Sidewalk!